Frequently asked questions

Topics

Page loading

How do Credits work?

Each time one of your tests or surveys are taken, only 1 credit is used. For example:

  1. If you have 1 test and 5 users take it, 5 credits are used.
  2. If you have 2 tests and 5 users take them once each, 10 credits are used.
  3. If 1 user takes the same test twice, this will use 2 credits and so on.

When you buy credits you get access to all upgraded account Features:

  1. Certificate downloading
  2. Email results
  3. Save and review results
  4. Export results
  5. Analyze detailed Statistics
  6. API Integrations
  7. And more...

See our pricing options

How to Edit Test settings?

When you assign a test either by Group or Link, you will be provided with a number of customizable settings such as:

  1. test availability
  2. attempts allowed
  3. include certificates
  4. pass mark
  5. feedback messages
  6. and more...

ClassMarker gives you the flexibility to modify and reuse tests and test settings as needed:
To edit the settings for your test go to the Tests section and open the row for your test and select 'Settings' next to the group or link you wish to edit.

How to use Random Questions?

You can enhance security and variety in your tests by randomly pulling questions from categories in your question bank.

With ClassMarker you can create tests with:

  • Fixed questions: Consistent questions every time.
  • Randomly-selected questions: A different set of questions is displayed every time.
  • A combination of fixed (consistent) and randomly-selected questions (varying every time).

Tip: Combine random and fixed questions to give users consistent content with a fresh mix of questions each time they take a quiz. Add further customization by creating Question Bank categories with different levels of difficulty.

Learn more

Can I add multiple administrators?

Yes, ClassMarker's Assistant feature lets you assign multiple administrator roles with different access permissions. Permissions include:

Managing test results: View, grade, delete results. Reopen finished Tests
Managing Users: Group members, access lists.
Managing content: Questions, categories, themes, certificates, files, Webhooks, API keys, account payments.

By delegating specific tasks to different Assistants, you can streamline your workflow and reduce the workload on any single individual.

See: How to Create Assistants

Can I hand over my account to someone else?

For the main administrator account:

  1. Go to the "My account" page.
  2. Under "My details," update the username, password, name, and email.
  3. Provide the new details to the new administrator.

For assistant accounts:

  1. Only the main administrator can update an assistant’s username, email, and permissions.
  2. Assistants can change their own password under "My details" on their "My account" page.

Learn More

How to duplicate tests?

ClassMarker's allows you to duplicate Tests, questions, certificates, and assignment settings. Duplicate tests to make slight variations without affecting the original or to assign with different settings.

Duplicate a quiz:

  • To save time by reusing existing questions instead of creating from scratch.
  • For consistency: To ensure the core content remains the same while making necessary updates.
  • To tailor quizzes for different audiences or purposes.
  • To track and compare results by creating yearly or periodic versions of the same quiz.

Learn More

Can I create tests in multiple languages?

Yes, ClassMarker's has been built to accommodate the testing needs of all our users. That's why we offer a multilingual student & Test taker interface with language options.

English is our default Interface language but you can create your Tests in 25 supported languages.

Review our: Language options

What results can I see?

You can easily view Test takers, Names and emails, Score, percentage, Question statistics and each answer given.

You can also review recent results that are still in progress in real time.

Review our: Viewing results

Can I create custom certificates?

Yes you can create customer certificates for Test takers to download in real time with their Name, test name, Score and other details you optionally require.

You can also choose to only give Certificates if a User passes their exam.

Review our: Custom certificates

Integration Overview

Integrate ClassMarker with your own systems to automate your Testing.

Our Integration options include:

Read our more in our Integration Overview

Download our: Integration Guide

API / Webhooks

What are Webhooks
Webhooks allow your Web developers to have results securely delivered to your systems/website in real time.

What is an API
An API will allow your Web developers to have your systems/website securely request & retrieve recent results from ClassMarker periodically.

You can integrate using one or both options depending on your requirements.

Learn more via our: API & Webhooks Documentation

Create an API Key or Webhook

  1. From the My Account menu, select the 'Webhooks / API Keys' option.
    Screenshot

Webhook Settings

After you save your Webhook Settings for the first time, your Webhooks 'Secret Phrase' will be created.

See: Webhooks Documentation

  1. Under the Webhooks TAB, Create or Edit a Webhook.
    Screenshot
  2. Use the 'Verify on Save' option to have Sample Results sent to your server, this way you can repeatedly test your Endpoint receiver script with Sample results Payloads sent by ClassMarker, using valid credentials. See: How to Verifiy Webhook Payloads.
    Screenshot

API Settings

See: API Documentation

  1. Under the Webhooks TAB, Create or Edit a Webhook.
    Screenshot
  2. After you save your API Settings for the first time, your Webhook API Key & Secret will be created..
    Screenshot
ClassMarker is Award winning 2017
ClassMarker is Award winning 2014
ClassMarker is Award winning 2011
ClassMarker Security
Forgot password? / Register now