User manual

Assistants

The Assistant feature allows you to assign multiple administrator roles (Assistants / Exam Invigilators) within your ClassMarker admin account, with different access permissions that you can set for each Assistant.

You can give your Assistants full permissions or give them specific types of permissions, such as viewing results only, managing tests and surveys, Categories and the Question Bank or allow an Accounts person to only upgrade your account.

Each Assistant you add to your account will have their own login, including a username and password.

You can also create an Assistant without login permission. This will allow you to select their email address to have Test results sent to or Accept Test payments if you charge for your Exams or surveys.

1. From the My Account menu, select the 'Assistants' option.
   
2. First add the Assistants Name and email address.
   
   Note: A verification email will be sent to the Assistants email address before this Assistant can be selected to have results sent to them.
   If you want the Assistant to Login to help manage your account, select 'Yes' and add a Username and Password for them to login with. Otherwise, just select 'Save' at the bottom of the page.
   
   Note: Backup Email option - A backup email address can be used if you lose access to your registered email address in this account, for example, if you move organizations, or or simply lose access to your email, you can use a backup email to gain access to your ClassMarker account again. A collegue can also be set with the Backup email permission.
   You should set at least one Assistant with the Backup email option under your account.
   
3. Results
   Select the required permissions:
   
   View Results:
   • View all results and statistics
   • Export results and payment information (if selling tests)
   • Download user's certificates
   • View Questions and answers within results pages
   Reopen Finished Tests or surveys:
   • Reopen Finished tests or surveys so users can resume them
   • Create a unique resume link, for assignments given via links
   Grade Results:
   • Grade Test results
   • Select to email individual results to users
   Delete Results:
   • Delete individual or all results from Groups and Links
4. Manage Users
   Select the required permissions:
   
   Assign Tests or surveys:
   • Assign and Un-assign to Groups and Links
   • Edit settings for Groups and Links
   Manage Groups and Members:
   • Add and Delete Groups
   • Add and Delete Group Members
   • Export Member Details

   Note: When deleting Groups and members, those members results will be deleted as well.

   Manage Access Lists:
   • View, Add, Edit, Delete 'Access Lists'
5. Manage Content
   Select the required permissions:
   
   View Tests/surveys, Question, Categories:
   • View Tests/surveys, Questions and Categories.
   Manage Tests/surveys, Question, Categories:
   • Add, Edit and Delete Tests/surveys, Questions and Categories.
   Export Questions and Categories:
   • Export Questions and Categories
   Manage Themes:
   • View, Add, Edit and Delete Themes
   Manage Certificates:
   • View, Add, Edit and Delete Certificates
   Manage Files:
   • Add and Delete uploaded files used in Questions or Images for Certificates for example
   Manage Webhooks:
   • View, Add, Edit and Delete Webhooks
   Manage API:
   • View, Add and Delete API Keys and Secrets
   Manage Account Plans:
   • Upgrade and Downgrade your account Plans and Credit Packs.
   • Download receipts for payments made for your ClassMarker Plans and Credit Packs
   Please Note: Assistants with 'View Results' or 'Manage Questions' permission can view questions and answers within results pages. If these settings are not selected, the Assistant is then not able to see Questions, download them, etc.
6. As you can see, the Assistants feature has been set up in a very flexible format to allow the selection of the exact permissions you require for each of your Assistants.

See a use case for Assigning account roles.